Welcome to our FAQs Section
(Frequently Asked Questions)
This is your go-to informational hub where you can quickly find answers to specific questions about our products, shipping, and how our business operates.
We understand that you may have certain inquiries and want to provide you with a convenient resource to address them.
Our FAQs section goes beyond just product-related queries. We believe in transparency and want to give you insights into our business operations. You'll find answers to questions about how we operate, our commitment to customer satisfaction, and more. We value your trust and want to provide a clear understanding of our processes.
So, feel free to explore our FAQs section and find the answers you need. If you can't find what you're looking for, our customer support team is always here to assist you. We value your satisfaction and are committed to providing exceptional service every step of the way.
FAQs – Digital Products
Q: What products do we offer?
A: We offers a wide range of downloadable digital products, including [Meditation tracks, Lo-Fi study music, guided meditation for relaxation, positive affirmations, and wellness eBooks. All products are delivered electronically.
Q: How do I access my digital product after purchase?
A: Once you complete your purchase, you’ll receive an email with a download link. If you have an account with us, your product will also be available in the Members Area for easy access.
Q: Are there any returns or refunds for digital products?
A: Due to the nature of digital downloads, all sales are final once the product is accessed or downloaded. Please ensure you review product details before purchasing. For more information, check our Refund Policy.
FAQs – My Order
Q: I didn’t receive the email with the download link. What should I do?
A: If you haven’t received your email within a few minutes of purchase, please check your spam or junk folder. If it’s still not there, email CalmRelaxAudio support via our Contact Us page, and we’ll assist you.
Q: Can I re-download my product later?
A: Yes! If you’ve signed up for an account on CalmRelaxAudio, your download link will be available in the Members Area for at least 30 days after purchase.
Q: I made a mistake in my order. Can I change it?
A: Once a digital product has been purchased, it cannot be modified or exchanged. Please carefully review your order before completing your purchase.
Q: Can I get a refund if I don’t like the product?
A: Unfortunately, we do not offer refunds for digital products once they’ve been accessed or downloaded. We recommend reviewing all product details carefully before making a purchase.
FAQs – Shipping and Delivery
Q: Is there any shipping involved with WaveZest products?
A: Currently all of our products are digital, so there is no physical shipping. You will receive your product via a download link provided in your order confirmation email.
Q: How quickly will I receive my digital product?
A: Digital products are generally available for download immediately after purchase. You should receive a download link via email, and if you’re a member, the product will also be accessible in your account.
Q: What should I do if I can’t download my product?
A: If you encounter any technical issues while downloading your product, email CalmRelaxAudio support via our Contact Us page, and we’ll assist you. We’ll make sure the issue is resolved within 48hours.
INSTANT DOWNLOAD
Access your music tracks and eBooks with our convenient download options.
BOOST YOUR FOCUS
With our LoFi study beats, designed to enhance focus, improve productivity.
MINDFUL MEDITATION
With our calming music, perfect for relaxation, stress relief, and mental clarity.
CALM ESSENTIALS
Explore our wellness guides for insights and practical tips on wellness and self-care.